We value your satisfaction and strive to provide a hassle-free return and refund process. Please read our policy carefully to understand your rights and responsibilities.
Cancellation Policy
You are entitled to cancel your order within 2 days of purchase without providing any reason.
The deadline for cancellation is 2 days from the date you received the goods or from when a third party (other than the carrier) designated by you takes possession of the product.
To exercise your right of cancellation, please inform us via a clear statement through email at support@haswipoojahub.com.
Refund Process
Upon receiving the returned goods, we will process your refund within 10 days using the same payment method used for the original purchase. No additional fees will be charged for the refund.
Conditions for Returns
To be eligible for a return, please ensure:
- The goods were purchased within the last 2 days.
- The goods are in their original packaging.
The following goods are non-returnable:
- Customized or personalized goods.
- Goods that deteriorate rapidly or have expired.
- Goods unsealed after delivery due to health protection or hygiene concerns.
- Goods that, after delivery, are inseparably mixed with other items.
We reserve the right to refuse returns at our sole discretion if the return conditions are not met.
Returning Goods
You are responsible for covering the cost and risk of returning the goods. Please send returns to:
Flat No. 3408, Tower-3, Vasavi Sri Nilayam, RTC Colony, Chintalkunta Checkpost, Chintalkunta, LB Nagar, Hyderabad, Telangana, India, Pin-500074.
We recommend using an insured and trackable mail service to avoid loss or damage during transit. Refunds will not be processed without receipt of the goods or proof of return delivery.
Gifts
- If the goods were marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. A gift certificate will be mailed to you upon receipt of the returned product.
- If the goods were not marked as a gift or the order was sent to the gift giver first, the refund will be issued to the gift giver.
Contact Us
For any inquiries regarding our Returns and Refunds Policy, please reach out to us at support@haswipoojahub.com.